EA has announced that they are offering a free game for those customers with defective Rock Band guitar controllers.

EA will be giving away one of the games from their lineup in order to try and appease many angry gamers who purchased the $170 Rock Band bundle on either the PS3 or Xbox 360, only to find the guitar to be defective.

The response given out is below and is a nice way to thank the customers for their patience and try to make things right. You can check out the e-mail sent out to Rock Band customers for yourself below.

We will have to wait and see just how long it takes for EA to get the free games out for people, as well as which games they will be able to choose from, if any. Only time will tell to see how this all plays out as many guitars in the Rock Band bundle have come up defective since launch back on November 20 in North America.

"Greetings Rocker,

Congratulations on your purchase of Rock Band!

After reviewing our records, we see that your recent request for a replacement guitar has been subject to an unacceptably long delay due to a late shipment from our manufacturer.

By the time you receive this, your replacement guitar should be on its way to you. However, the Rock Band team is committed to providing a world-class customer experience and we do not believe we have met this commitment in connection with your request. As a token of our appreciation for your patience and understanding, we will be offering you a FREE EA game. Details will follow shortly.

We are sorry if your first experience with Rock Band has not met your expectations. We hope our gift will show you how committed we are to your satisfaction.

Thank you,

The Rock Band Team"